SMT007 Magazine

SMT007-Mar2019

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118 SMT007 MAGAZINE I MARCH 2019 Career Opportunities Field Service Engineer: Multiple U.S. Locations Reporting to a regional service manager, these customer-focused engineers will uphold the Koh Young culture while delivering professional tech- nical services for our award-winning portfolio of inspection solutions. The role will enthusiastically visit our growing list of customers for installa- tions, training, and evaluations, as well as techni- cal support and maintenance. We are looking for candidates with a technical degree or equivalent plus three or more years in a production environment with relevant experi- ence. Given our growing customer base, the posi- tion will require extensive travel, including some internationally, as well as a collaborative attitude that drives success. Koh Young is the leading 3D measurement- based inspection equipment and solutions pro- vider. We perform quality control and process optimization across a growing set of industries in- cluding PCBA, machining, final assembly, process manufacturing, and semiconductors. In addition to our corporate office in Seoul, our international sales and support offices help us maintain a close relationship with our customers and provide ac- cess to a vast network of inspection experts. Join the industry's leading provider of true 3D inspection solutions. Forward your resume to Michelle.Hayes@KohYoung.com. Marketing Customer Loyalty and Insight Manager The marketing customer loyalty and insight manager is responsible for proactive relationship building with Sunstone's current customers. This position coordinates, executes, and manages outbound call programs built to effectively retain customers through positive relationship building, listening to concerns, addressing issues, and educating on available products and services. A customer-orientated focus is necessary to pre- serve long-term customer satisfaction. This po- sition requires someone that is highly organized, has excellent communication skills, and displays good-judgment. Essential Duties and Responsibilities (Other Duties as Assigned) • Displays excellent communication skills including presentation, persuasion, and negotiation skills often required in working with customers and colleagues, including the ability to communicate effectively and remain calm and courteous under pressure • Directly support the marketing department by focusing on outreach activities to create, build, maintain, and rebuild customer relationships • Provide and report to the marketing team all valuable feedback, market intelligence, and statistics obtained by you from our customers • Job Type: Full-time • Salary: $16.00 to $24.00 /hour • Apply: http://bit.ly/sunstoneLTY

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