SMT007 Magazine

SMT007-Dec2019

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DECEMBER 2019 I SMT007 MAGAZINE 97 Career Opportunities Technical Support Engineer III The technical support engineer III is responsible for pro- viding leading-edge, high-level technical support to Indium Corporation's customers, potential customers, and sales staff. Due to their senior position and experience, their role also includes conceiving and devising projects, assisting with staff career development, marketing guidance, and more. The technical support engineer III has learned, mas- tered, and demonstrated unique and specific skills and in- formation throughout their career. They are responsible for at least one sales territory and for leading other engineers. They train and evaluate colleagues on unique and general information. Continuing education/training is critical. Requirements • Technical undergraduate degree (B.S. in engineering, chemistry, physics, metallurgy, or materials science) • 15 years of direct technical experience in applied materials science, electronics assembly techniques, and/or electronics assembly technical service • Demonstrated technical competency • Strong interpersonal, communication, and presentation skills • Ability to work, with ease, with executive-level counterparts • Strong alignment with the corporate and departmental missions • Ability to work cooperatively and effectively in a cross-functional team environment • Ability to travel with limited notice • Proficient in Word, Excel, and PowerPoint • Experience with JMP or Minitab preferred • Special consideration is given to candidates with language skills in Spanish and/or Chinese West Software Application Engineer This position reports directly to the Orbotech West software support manager and works with customers to support Orbotech's pre-production software products. Acts as a focal point for tech- nical issues, manages product implementation projects, provides customer training, and sup- ports the sales process. Advanced knowledge of Frontline PCB products, including InCam, InPlan, InStack, InSight, Genesis, and Genflex. Ability to travel and manage time to maximize results. Requires both written and oral technical com- munication skills. Skilled in the use of scripting languages, including C-Shell, Perl, or Python. Knowledge of relational databases and HTML/ XML highly desirable. Knowledge of PCB manu- facturing processes. Familiar with the process- es used in front-end engineering departments at PCB fabrication sites. Requires use of proj- ect management skills to organize and complete projects that involve the implementation of so- phisticated software tools used in printed circuit fabrication facilities. An expected average of 35%+ travel. College degree or equivalent technical education, in ad- dition to a minimum of five-plus years of related experience. Experience supporting sales and sales activities is a plus. U.S. citizen with the ability to work and travel within the U.S., Canada, and internationally.

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