PCB007 Magazine

PCB007-Mar2020

Issue link: http://iconnect007.uberflip.com/i/1221561

Contents of this Issue

Navigation

Page 80 of 119

MARCH 2020 I PCB007 MAGAZINE 81 • Closed-loop follow-up audit for findings • Develop procedure-specific audits • Integrate common system-level questions into every audit • Audit employees' ability to recite the quality policy and battle cry • Audit line workers, not supervisors (supervisor can assist but not answer for employees) Conclusion It is my desire that as we work through the various strategies, techniques, and tactics pre- sented throughout this series, you will appreci- ate that these are tried-and-true, practical ap- plications and lessons learned over the course of my career that I hope you will find some value in. PCB007 Steve Williams is the president of The Right Approach Consulting. To read past columns or contact Williams, click here. Guerrilla Tactic 4: Internal Audit Strategy Williams' Law 4 Find your own dirty laundry. While a robust internal audit system is a bit of a given in a good quality program, there are some strategies that, if employed, will provide a number of intangible benefits during any quality systems audit. It is easy for the management rep- resentative or department supervisor to have all the right answers, so encouraging auditors and customers to interact with the employees doing the job will demonstrate the strength and com- petency of the workforce and the quality system. The internal audit program should be used to help condition employees to be comfortable in this situation. For example: • Audit trainer should be formally "lead-assessor" trained • No "conflict of interest" auditing (you cannot audit your own process) • Train auditors to "see as the customer sees" • Complete system cycle every six months (calibrate with six-month surveillance audits) Taiyo's Solder Mask Developments Pete Starkey and Don Monn, Midwest regional sales director at Taiyo America Inc., discuss progress with the establishment of inkjet solder mask as a production reality, now with OEM approvals. Don also addresses the development of crack-resistant white solder mask and new screen-printable formulations with very high thermal conductivity. Click on the image to view this video.

Articles in this issue

Links on this page

Archives of this issue

view archives of PCB007 Magazine - PCB007-Mar2020