Issue link: https://iconnect007.uberflip.com/i/1428512
NOVEMBER 2021 I PCB007 MAGAZINE 99 Career Opportunities Service Engineer Schmoll Laser and Direct Imaging Reports to: Field Service Manager Location: North America SUMMARY: Provide expert-level service on multiple laser drilling and direct imaging product lines. Maintain high customer satisfaction, timeliness, accuracy, efficiency, cost effectiveness, and safety. DUTIES AND RESPONSIBILITIES: • Install, commission, and maintain Schmoll products at customer sites. Perform modifications and retrofits as needed. • Troubleshoot, diagnose, and calibrate products via telephone or at customer sites. • Handle a wide variety of problems, issues, and inquiries. • Provide training for customers and others in the effective operation, calibration, and maintenance of all products. • Lead the project management team for retrofit/upgrade requests and recommenda- tions for Schmoll equipment until the end of commissioning and final payment. • Assist customers with potential optimization of their machine operations and work with clients on application improvements. QUALIFICATIONS: • Must possess a valid driver's license, clean driving record, major credit card (for business travel), and passport. • Ability to read and interpret technical docu- mentation, compile reports, and compose routine correspondence, define problems, collect data, and draw a valid solution. • Must be able to travel extensively, partly international, to support customer needs. While Burkle makes every attempt to avoid Sunday and Friday evening travel, sometimes it is required. Technical Marketing Specialist Waterbury, CT JOB DESCRIPTION: Responsible for providing technical knowledge and support to marketing communications pro- fessionals. Cross training and acting as liai- son between the Innovation and the Marketing Communications teams for both Circuitry Solu- tions and Semiconductor Solutions. Chemist 1 Waterbury, CT JOB DESCRIPTION: Perform analysis—both chemical and mechan- ical—of customer-supplied samples. These include both structural and chemical testing using various instruments such as SEM, Instron, ICP, and titration methods. Perform various fail- ure analysis functions, including, but not limited to, chemical analysis, SEM analysis of customer parts, and cross-section evaluation. Applications Manager Waterbury, CT/New England Region JOB DESCRIPTION: Applications Manager in the Electronics Spe- cialties/Circuitry Solutions group to provide applications process knowledge, training and technical support of new products lead- ing to sales revenue growth. Requires work- ing through the existing sales and technical service organizations to leverage this knowl- edge globally. Experience in multilayer bond- ing along with dry film and solder mask adhe- sion processes a plus.