SMT007 Magazine

SMT007-Dec2021

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DECEMBER 2021 I SMT007 MAGAZINE 119 Career Opportunities Technical Marketing Specialist Waterbury, CT JOB DESCRIPTION: Responsible for providing technical knowledge and support to marketing communications pro- fessionals. Cross training and acting as liai- son between the Innovation and the Marketing Communications teams for both Circuitry Solu- tions and Semiconductor Solutions. Chemist 1 Waterbury, CT JOB DESCRIPTION: Perform analysis—both chemical and mechan- ical—of customer-supplied samples. These in- clude both structural and chemical testing us- ing various instruments such as SEM, Instron, ICP, and titration methods. Perform various fail- ure analysis functions, including, but not limited to, chemical analysis, SEM analysis of customer parts, and cross-section evaluation. Applications Manager Waterbury, CT/New England Region JOB DESCRIPTION: Applications Manager in the Electronics Spe- cialties/Circuitry Solutions group to provide applications process knowledge, training and technical support of new products lead- ing to sales revenue growth. Requires work- ing through the existing sales and technical service organizations to leverage this knowl- edge globally. Experience in multilayer bond- ing along with dry film and solder mask adhe- sion processes a plus. Service Engineer Schmoll Laser and Direct Imaging Reports to: Field Service Manager Location: North America SUMMARY: Provide expert-level service on multiple laser drilling and direct imaging product lines. Maintain high customer satisfaction, timeliness, accuracy, efficiency, cost effectiveness, and safety. DUTIES AND RESPONSIBILITIES: • Install, commission, and maintain Schmoll products at customer sites. Perform modifications and retrofits as needed. • Troubleshoot, diagnose, and calibrate products via telephone or at customer sites. • Handle a wide variety of problems, issues, and inquiries. • Provide training for customers and others in the effective operation, calibration, and maintenance of all products. • Lead the project management team for retrofit/upgrade requests and recommenda- tions for Schmoll equipment until the end of commissioning and final payment. • Assist customers with potential optimization of their machine operations and work with clients on application improvements. QUALIFICATIONS: • Must possess a valid driver's license, clean driving record, major credit card (for business travel), and passport. • Ability to read and interpret technical docu- mentation, compile reports, and compose routine correspondence, define problems, collect data, and draw a valid solution. • Must be able to travel extensively, partly international, to support customer needs. While Burkle makes every attempt to avoid Sunday and Friday evening travel, sometimes it is required.

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