Issue link: https://iconnect007.uberflip.com/i/1464867
APRIL 2022 I PCB007 MAGAZINE 19 whatever it happens to be. It helps in the long run to do so many things that you may not even realize. Hernandez: Not only your training program, but as these people progress, make them part of the training on the next level below them. Matties: I'm sure you're familiar with Khan Academy. What I like about their approach is that they would give the lessons in two or three different ways, and you could access it in whichever way was best for your learning style, whether it be visual, experiential, or whatever. How are you approaching the learning styles? Hernandez: I'm a big fan of Khan's and I've always thought that he's one of those peo- ple who can get results from education and really move the needle. He gets it. You want to build pro- grams that utilize differ- ent techniques to really entice different types of learners. Make sure that you have engaging visuals that your visual learners are going to be interested in. You want to make sure you have audio, and that's why we hire professional actors to do the voiceovers for our educational programs. It's not even really done by teachers. It's done by professional actors because we want them to feel the emotion and to feel interest in what they're saying. You continuously have these interactive ele- ments where they're applying what they're learning. You're asking them to engage with the learning continuously for your kinesthetic learners. Some of the content is going to be written on the screen for those read/write- type learners. We make the transcripts and add subtitles for ESL students. We've made the platform flexible enough so that you can learn in the manner your prefer. Matties: Is it available in multiple languages, David? Hernandez: Some of our programs are available in English and Spanish. We're still working on how to be able to efficiently bring this into other languages beyond that. Remember, this is not death by PowerPoint with some audio or something that you read. is is like learn- ing soware. You're experiencing this class. We call them "learning experiences" for a rea- son. You're experiencing this class throughout. e 30 or 40 hours you're spending on this program is well-craed and defined; it's engaging, but that makes it com- plex. Translating it takes a lot more than just translating a standard. Johnson: Dave, most com- panies in our space don't really have a training pro- gram in place; what's your guidance for them moving forward? What's your guidance for creating a program if you don't already have one in your company? Hernandez: Call IPC. I'm not joking. We are here to serve the industry. is is what we do. is is our core competency in the education team. If you don't know what to do, give us a call, and the reason that I'm saying this is not because I'm trying to be vague, but it's hard for me to give you advice on how to implement something when every organization's chal- lenges are slightly different and therefore the solutions they need will be different. Johnson: ank you so much, Dave. Hernandez: ank you all. PCB007