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52 The PCB Design Magazine • October 2014 Dan Beaulieu: While we were working with one or our clients a few years back, the firm de- cided to get involved in the whole Lean manu- facturing thing. They were a big enough com- pany that they were able to hire the real guys: the ones who had gone to Japan to work with Toyota and then had written a book about it. They later sold their ideas to a number of large companies including the one we were working with. Now they were here and in our face! We were told that as part of our gig, we were going to have to play nice with these guys. Out of all my guys, Bob Tarzwell was the first of my team to attend one of these Lean meet- ings. This was possibly the worst guy we could have sent, but I knew that and our contact at the client's office knew it too, so they could play their games and we could play ours. I'll let Bob tell you all what happened, in his own inimitable way. Bob Tarzwell: First, the "Lean lady" asked everyone what they did and how long it took them to do it. Then there was someone who, for some reason that I could not figure out, brought up the fact that the shelves were in the wrong place and that if they were in the right place it would increase the efficiency of the department. So, acting as proactively as they could, they took all of us to stare at those shelves and then held a brainstorming session on what we should do. Have you ever seen a decision tree? A fish scale pattern thingy? (Figure 1.) Well, they started working on one of those for those shelves. Actu - ally, I have to say that moving the shelves was a pretty good idea, and they should have just done it instead of talking about it for hours. BOB AND ME column by Bob Tarzwell with Dan Beaulieu Tarzwell's First—and Last—Lean Meeting

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