Issue link: https://iconnect007.uberflip.com/i/978458
92 PCB007 MAGAZINE I MAY 2018 Career Opportunities Technical Service Rep, Northeast Do you have what it takes? MacDermid Enthone Electronics Solutions is a leading supplier of specialty chemicals, providing application-specific solutions and unsurpassed technical support. The position of the Technical Service Rep will be re- sponsible for day-to-day support for fabricators using MacDermid Enthone's chemical products. The position requires a proactive self-starter who can work closely and independently with customers, sales group mem- bers and management to ensure that customer expec- tations and company interests are served. • Thoroughly understand the overall PCB business, and specifics in wet processing areas • Prepare action plans for identification of root cause of customer process issues • Provide feedback to management regarding performance • Create and conduct customer technical presentations • Develop technical strategy for customers • Possess the ability to calm difficult situations with customers, initiate a step by step plan, and involve other technical help quickly to find resolution Hiring Profile • Bachelor's Degree or 5–7 years' job-related experience • Strong understanding of chemistry and chemical interaction within PCB manufacturing • Excellent written and oral communication skills • Strong track record of navigating technically through complex organizations • Extensive experience in all aspects of customer relationship management • Willingness to travel KYZEN Regional Manager – Midwest Region General Summary: KYZEN is seeking a Regional Man- ager to join our sales team in the Midwest. This position is ideally suited for an individual that is self-motivated, hard-working and has a "what- ever it takes," positive attitude, especially with customers. Being mechanically inclined is a plus. KYZEN will provide on-going, in-the-field training to help you succeed. CORE FUNCTIONS: • Collaborates with the Americas Manager in establishing and recommending the realistic sales goals for territory • Manages the assigned geographic sales area to maximize sales revenues and meet corporate objectives • Develops sales strategies to improve market share in all product lines (Electronics and Industrial) • Ensures consistent, profitable growth in sales revenues through planning, deployment and management of distributors and sales reps as well as continued direct support for customers and prospects processes REPORTING: • Reports directly to Americas Manager QUALIFICATIONS: • A minimum of seven years related experience or training in the manufacturing sector or the equivalent combination of formal education and experience • Excellent oral and written communication skills • Working knowledge of Microsoft Office Suite • Mechanically inclined a plus • Valid driver's license • Travel within the region up to 75% of the time with occasional travel outside the region