Issue link: https://iconnect007.uberflip.com/i/1085192
FEBRUARY 2019 I DESIGN007 MAGAZINE 69 Career Opportunities Sales Development Representative (SDR) The sales development representative is responsible for initiating contact with potential customers generated through a variety of market- ing efforts. The goal of this position is to identify customer needs, qualify their interest and viabil- ity, and create a relationship that will help drive sales by ultimately moving these leads through the sales funnel to deliver a highly qualified lead to Sunstone's customer support team. Essential Duties and Responsibilities (Other Duties as Assigned) • Displays excellent communication skills including "breaking the ice," persuasion, and negotiation skills often required in working with customers and colleagues, including the ability to communicate effectively and remain calm and courteous under pressure • Make outbound contact (phone calls and email communication) to the prospect accounts; ramp to an expected 50–75 outbound contacts per day • Provide and report to the marketing team all valuable feedback, market intelligence, and statistics obtained during your outreach activities • Job Type: Full-time • Salary: $16.00 to $24.00 /hour • Apply: http://bit.ly/sunstoneSDR Marketing Customer Loyalty and Insight Manager The marketing customer loyalty and insight manager is responsible for proactive relationship building with Sunstone's current customers. This position coordinates, executes, and manages outbound call programs built to effectively retain customers through positive relationship building, listening to concerns, addressing issues, and educating on available products and services. A customer-orientated focus is necessary to pre- serve long-term customer satisfaction. This posi- tion requires someone that is highly organized, has excellent communication skills, and displays good-judgment. Essential Duties and Responsibilities (Other Duties as Assigned) • Displays excellent communication skills including presentation, persuasion, and negotiation skills often required in working with customers and colleagues, including the ability to communicate effectively and remain calm and courteous under pressure • Directly support the marketing department by focusing on outreach activities to create, build, maintain, and rebuild customer relationships • Provide and report to the marketing team all valuable feedback, market intelligence, and statistics obtained by you from our customers • Job Type: Full-time • Salary: $16.00 to $24.00 /hour • Apply: http://bit.ly/sunstoneLTY