Issue link: https://iconnect007.uberflip.com/i/1183414
NOVEMBER 2019 I DESIGN007 MAGAZINE 109 Career Opportunities Technical Support Engineer III The technical support engineer III is responsible for pro- viding leading-edge, high-level technical support to Indium Corporation's customers, potential customers, and sales staff. Due to their senior position and experience, their role also includes conceiving and devising projects, assisting with staff career development, marketing guidance, and more. The technical support engineer III has learned, mas- tered, and demonstrated unique and specific skills and in- formation throughout their career. They are responsible for at least one sales territory and for leading other engineers. They train and evaluate colleagues on unique and general information. Continuing education/training is critical. Requirements • Technical undergraduate degree (B.S. in engineering, chemistry, physics, metallurgy, or materials science) • 15 years of direct technical experience in applied materials science, electronics assembly techniques, and/or electronics assembly technical service • Demonstrated technical competency • Strong interpersonal, communication, and presentation skills • Ability to work, with ease, with executive-level counterparts • Strong alignment with the corporate and departmental missions • Ability to work cooperatively and effectively in a cross-functional team environment • Ability to travel with limited notice • Proficient in Word, Excel, and PowerPoint • Experience with JMP or Minitab preferred • Special consideration is given to candidates with language skills in Spanish and/or Chinese Quality Engineer Scope of Responsibilities Under the supervision of the director of quality, the quality engineer is responsible for various documen- tation and reports that support customers and inter- nal systems. This individual will be key in supporting our current quality systems (AS9100, ITAF16949, and ISO9001) and our MIL certifications. This person will also be expected to use tools like PPAPs, FMEA, con- trol plans, and MSA. This individual will ensure that all internal quality systems are effective via auditing pro- cesses and procedures. Reporting results to manage- ment is a critical part of this job. Following through to resolve any deficiencies or opportunities is required. Attributes Desired • Manage time (and have organizational skills) that will assist in taking on high-profile tasks and completing them in a timely manner • Work independently with minimal supervision • Advanced computer skills • Effective oral and written communication skills Qualifications • Internal auditing experience with an emphasis on ISO9001, AS9100, and IATF 16949 • Certified internal auditing is desired • A bachelor's degree in a related field is desired; an associate degree with a minimum of five years of manufacturing experience will be considered • U.S. citizenship or proper documentation to work legally within the U.S.