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40 SMT007 MAGAZINE I DECEMBER 2020 IPC beta test how they deliver and assess IPC instruction and certification online. As such, we were one of the first to offer online IPC training. It was clear that these newly developed training vehicles are not a fad or quick fix, but rather it was a crash intro- duction to a new norm. To be more responsive and to have the best possible impact, we estab- lished a cloud-based learning management sys- tem that will enable us to have an even deeper impact on our customers. Blackfox will con- tinue to deliver IPC instruction and assessment in the manner directed by IPC. In addition to delivering complementary content for IPC-related instruction, organiza- tions can now leverage a training platform they aren't required to maintain for themselves to increase their efficiencies with the dissemina- tion of knowledge, as well as training and poli- cies for their organization. For example, a com- pany's onboarding process can be streamlined while adding a layer of accountability and automated follow up from either HR or that employees' manager. Blackfox will have over 700 skills courses (technical and employability skills) that focus on more than 40 areas of competency. These courses and learning paths are designed to lead to nationally and internationally recog- nized certifications and credentials. The skills being offered are not limited to electronics manufacturing, but rather the entire manufac- turing industry. Tribal knowledge of processes can be digitized and delivered to ensure an effective and efficient cross-training that will create required redundancy where necessary. Training your workforce is akin to invest- ing in R&D. There is no formula that will tell you what your return will be, but you know that if you don't invest in R&D, your business will stagnate. With improved HR metrics, such as cost per hire, employee turnover, employee engagement, absenteeism, etc., it certainly seems compelling to make that investment in your human capital. SMT007 Jahr Turchan is the director of veteran affairs and advanced manufacturing programs at Blackfox Training Institute and can be reached at A Blackfox in-person class, prior to social distancing requirements.

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