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132 I-CONNECT007 I REAL TIME WITH... IPC APEX EXPO 2021 SHOW & TELL MAGAZINE by Happy Holden, I-CONNECT007 During a crisis, communication among employees, customers and suppliers is key to keeping business operations running as smoothly as possible. is consensus came from a panel moder- ated by Mark Wolfe in the Managers Forum on Monday, March 6, during the virtual IPC APEX EXPO. Panelists were asked to speak about lessons learned during the pan- demic and how it affected their business and employees. e panel consisted of: Dave Patterson of Cirtronics, Katherine Ducharme of General Dynamics, Barb Jorgensen of AsperCore, Jona- than Rowntree of Rogers Corp, and Brad Bourne of FTG Group. Each panelist provided their per- spective during the pandemic before beginning a general discussion and answering questions. Patterson, for example, stated that frequent communication during a crisis is critical. He said it's important to identify one trusted source for guidance, have an in-depth, specific contingency plan, and don't go it alone; reach out to trusted peer groups. APEX EXPO EMS Panel: Lessons Learned in Times of Crisis Figure 1: Moderator Mark Wolfe (top left), was joined (clockwise from top center) by panelists Dave Patterson, Katherine Ducharme, Brad Bourne, Jonathan Rowntree, and Barb Jorgensen.

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