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88 PCB007 MAGAZINE I MAY 2021 Introduction Good leadership always makes a differ- ence; unfortunately, so does bad leadership. is leadership truth continues as we discuss the third of the 21 Irrefutable Laws of Leader- ship [1] , e Law of Process. Process e Law of Process is all about growth—per- sonal, professional, and leadership. Leadership is a process, just like anything where you want consistency; follow the process and you will be successful and consistent (the two are indeli- bly connected). You can't improve your leader- ship by reading a book, taking a class, or mere- ly thinking about it. e only way to improve is to live it day in, day out. It requires growth with intention. But what does that mean? It means you need to ask yourself, "What can I do today to improve my leadership skills?" and "What do I need to learn, change, or act on today?" is approach needs to be done every single day. Remember the whole process thing: Leadership develops daily, not in a day. — John C. Maxwell [2] Five Phases of Leadership ere are five phases of leadership, and to re- iterate the intentional part of leadership, you will notice that each phase makes an "I" state- ment: 1. I don't know what I don't know. 2. I know that I need to know. 3. I know what I don't know. (What is your plan for growth?) 4. I know and grow—it starts to show. 5. I simply go because of what I know. Leadership 101— The Law of Process The Right Approach by Steve Williams, THE RIGHT APPROACH CONSULTING