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60 PCB007 MAGAZINE I SEPTEMBER 2021 I recently came across a social media post re- garding process development through the eyes of Elon Musk. Although there are many phi- losophies about process development, I found Elon's insight particularly interesting. He was talking about rocketry and evolution of the re- usable rocket at SpaceX. I thought I would pass along his ideas and see how they may work for you. I'll be paraphrasing a bit, but you'll get the idea. Let's design a process, shall we? Question Requirements In step one, we need to question require- ments. Elon says, "Make your requirements less dumb." is is particularly dangerous when the requirements come from a smart person. We tend to not question these cases. Everyone is wrong some of the time, no matter who you are. So, we must clearly define the requirements of what our process is de- signed to deliver. Try to Delete the Part or Process Now that we have our re- quirements (steps) defined, we need to try and delete the part or process. Step two: Is it a necessary part or step in the process? We tend to overengineer a process. In Elon's view, if you are not adding a process part or step back in at least 10% of the time, you are clearly not deleting enough. Also, a big mistake made in process develop- ment is that the process is assigned to a group or department. e process must be assigned to a person. ey will take ownership of the requirement, defend its neces- sity, and manage it. is stops the ambiguity of a process re- q u i r e m e n t getting lost Is Your Process Cluttered? Supercharge It! Testing Todd by Todd Kolmodin, GARDIEN SERVICES USA

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