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OCTOBER 2021 I DESIGN007 MAGAZINE 121 Career Opportunities Customer Service Representative, UK We are looking to expand our UK Customer Service/ Internal Sales team. As Customer Service Repre- sentative you will provide great sales and customer service support and respond to the needs of clients from industries including Aerospace, Defence, Automo- tive and Pharmaceutical. Duties include: • Maintain & develop relationships with new and existing customers • Make rapid, accurate cost calculations and provide quotations • Accurately input customer orders through bespoke MRP System • Liaise with colleagues at Chinese HQ and other Overseas Business Units to manage domestic and international requirements • Assist sales team with reporting, sales analysis and other items at their request Skills and abilities required for the role: The ideal candidate is a proactive self-starter with a strong customer service background. Friendly, approachable, and confident, you should have a good phone mannerism and be computer literate. • Previous experience in a Customer Service background, ideally management or supervisor role • Experience with MRP Systems • Good working knowledge of Microsoft Office Tools such as Outlook, Excel etc. What's on Offer: • Excellent salary & benefits commensurate with experience This is a fantastic opportunity to become part of a suc- cessful brand and leading team with excellent benefits. Please forward your resume to Field Application Engineer Perfect Point Precision Carbide Tools, a leading supplier of circuit board cutting tools, is looking to add to our technical staff to enhance our cus- tomer support team at our Santa Ana repointing facility. We offer competitive skills-based remuneration and additional perfor- mance-based compensation. As field application engineer, you will be responsible for resolving technical issues and providing engineered solu- tions to our client base, as well as support sales of carbide cutting tools and repoint services. Desired traits: • A strategic thinker with strong management, analytical, and planning abilities • Exceptional written and communication skills • Self-motivated team player able to work collaboratively with our technical and sales teams Send your resume to for consideration.

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