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108 SMT007 MAGAZINE I JANUARY 2022 Keytronic Corpora- tion, a provider of electronic manufac- turing services, announced that it expects to begin manufacturing in 2022 for one of the world's leading power equipment companies. Siemens Digital Industries Software announced it has been positioned by Gartner in the Visionaries Quadrant of the Gartner® Magic Quadrant for Industrial IoT platforms. Standard of Excellence: Great Customer Service is a Two-Way Street We all enjoy great customer service. Actually, we love great customer service. We love it so much that we are always happy to tell everyone we know when one of our vendors provides us with great customer service. We want to let people know that we are getting special services from our vendors. We might even want to evangelize about them. And that is the point of this column. The best way to get great customer service from your vendor partner is to be open to it. Here are seven ways to be sure you always get the best customer service possible. Keytronic Awarded New Contract with a Leading Power Equipment Company Design to Production Flow: DFT and Test Coverage Using Industry 4.0 Principles to Produce Good Products Achieving design for test (DFT) can be challenging for both design and test groups, as sometimes both expect that the other will be the one to manage DFT. The design and test groups might be in the same organization, or they could be an OEM vs. an EMS company. It works best if both the design and test groups are engaged in the process of DFT and trying to achieve the goal of the best test coverage and lowest rate of field returns. Anaya Vardya Will Webb Siemens Positioned in Visionaries Quadrant of Gartner Magic Quadrant for Industrial IoT Platforms TOP TEN EDITOR'S PICKS

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