Issue link: https://iconnect007.uberflip.com/i/1441485
JANUARY 2022 I DESIGN007 MAGAZINE 117 Career Opportunities Service Engineer Schmoll Laser and Direct Imaging Reports to: Field Service Manager Location: North America SUMMARY: Provide expert-level service on multiple laser drilling and direct imaging product lines. Maintain high customer satisfaction, timeliness, accuracy, efficiency, cost effectiveness, and safety. DUTIES AND RESPONSIBILITIES: • Install, commission, and maintain Schmoll products at customer sites. Perform modifications and retrofits as needed. • Troubleshoot, diagnose, and calibrate products via telephone or at customer sites. • Handle a wide variety of problems, issues, and inquiries. • Provide training for customers and others in the effective operation, calibration, and maintenance of all products. • Lead the project management team for retrofit/upgrade requests and recommenda- tions for Schmoll equipment until the end of commissioning and final payment. • Assist customers with potential optimization of their machine operations and work with clients on application improvements. QUALIFICATIONS: • Must possess a valid driver's license, clean driving record, major credit card (for business travel), and passport. • Ability to read and interpret technical docu- mentation, compile reports, and compose routine correspondence, define problems, collect data, and draw a valid solution. • Must be able to travel extensively, partly international, to support customer needs. While Burkle makes every attempt to avoid Sunday and Friday evening travel, sometimes it is required. Galvanic Systems Director Whelen Engineering Co. seeks FT Galvanic Systems Dir. in Charlestown, NH to lead technical team to optimize GreenSource Fabrication, LLC Division's first-gen equip. by applying PCB mfg. concepts per cust reqs. Ensure pro- cess engg. meets co.'s needs; develop and validate process changes; plans to improve process capability using statisti- cal & root cause analysis & eval'ing equip, including Atotech equip, thru design of exper & testing; travel int'lly 15-25% to eval biz plan & strategy to markets. Min reqs: U.S. Bach degree or foreign equiv. in chem sci or chem engg; knwl of entire PCB mfg. process, including process flows, indiv. processing steps, & tooling, w. knowledge of PCB pattern plating, including subtractive etching processes, additive processes, and printable techs as demo'd by 12 yrs' exp. in PCB indus- try; Theoretical knwl of PCB Plating Processes, including MLB, HDI, and SLP- type PCB fab processes, as demo'd by 10 yrs' exp w. PCB plating processes; 5 yrs' exp working w. Atotech Equipment prod lines & their specialty chems; Prior work exp in R&D enviro. including app of lab analysis concepts and knowledge of cross section and wave form patterns. Apply to: Corinne Tuthill, ctuthill@greensourcefab.com or at Greensource Fabrication, LLC, 99 Ceda Rd, Charlestown, NH 03603