Issue link: https://iconnect007.uberflip.com/i/1464867
22 PCB007 MAGAZINE I APRIL 2022 Q: What are the best strategies for train- ing employees to fill these gaps? In-house in- person training, Zoom classes, conferences, classes, online videos, or a mix of these? Connella: We have focused on cross-train- ing individuals in several departments and it has helped immensely. Having detailed pro- cesses documented, while simultaneously get- ting quality one-on-one process training has proved to be valuable. We recently promoted an employee into an engineering tech position. is individual has been part of our team for over 10 years and has experience in several areas. He has been doing research using online literature as well as online videos. With a variety of options through multi-faceted resources, the opportu- nities to improve on skills and knowledge base has grown and all should be utilized. Stevenson: Most positions on the manufactur- ing floor do require in-person, onsite (on the job) training. It is the nature of the beast. For roles that can be done remotely, a combination of in-person and video (Zoom) training can be very effective in training primarily as a substi- tute for in-person. Debra Coburn: In-house, in-person training is the best, but has been challenging during the pandemic. Our plan is for in-person trainings, which tend to be far more effective, but we may need to resort to online options if we run into further pandemic roadblocks. Q: What new technologies do you see Sunstone moving toward in the next five years? Connella: We are currently in the final stages of implementing some higher, more complex capabilities and in the planning stages for more similar projects. It's exciting to be looking for- ward and we will definitely need motivated staff as we progress. Stevenson: Sunstone has several manufactur- ing upgrades planned for the next few years related to more HDI capabilities which spans nearly the entire manufacturing process. We will also add more automation into processes as it makes sense. It's making processes more capable, repeatable, and ultimately, operators more successful. Q: In addition to a degree or work experi- ence, what so skills (good communication, Matt Stevenson Michael Connella