Issue link: https://iconnect007.uberflip.com/i/1491409
48 SMT007 MAGAZINE I FEBRUARY 2023 uation directly to the customers, so all that data isn't wasted and it puts them a little bit ahead of the game when they first get the sys- tem. So, yes, there's some added benefit there. Johnson: Is that true whether it's done with test cases or Gauge R&R? Kim: I would say so. With the test cases, they have those product programs and libraries already built, so some of that work is already done with any other gauge testing. It's one way they can validate that the system they received is performing equally to the sys- tem that the original testing was conducted on. I think you can see benefits all around in that. Johnson: How much time do you typically set aside to install a piece of Koh Young equip- ment? Nemeth: e answer to that is: It depends. Is it a single machine install? Is it a first install? Is it a new customer? Are we adding to exist- ing machines? Assuming it's a new customer, the installation part is fairly straightforward, but again, it depends on the system. A single SPI purchase is quite simple; it's three to four hours to actually install the machine, assuming it's uncrated, has been moved to the location, and all the facilities are ready—we provide all that information up front to a customer. We like to give them facilities requirements and what they need for data for programming. Even if they didn't go through that phase with Mitchell so they already know, I always pro- vide that information: "is is what we need, and these are our network requirements. is is what you can expect when it comes to how we work with antivirus. Here are all those our policy documents and expectations." All that is shared with the customer prior to getting the machine. en we put in a good half of the first day aer travel to install the sys- tem, and get it connected and talking to the network. Assum- ing everything is there and good to go, aer that, we spend most of our time training and helping the customer get ready to utilize the equipment. Johnson: What's typical for post- install training? Nemeth: For an SPI, it takes about two and a half days to go through the programming oper- ations and basic maintenance, depending on how deep they want to dive into the SPI plus tool. We give them the whole overview of all those areas, but the majority of time is spent on programming and operation with the AOI. ere's quite a bit more to that, so a new AOI installation generally comes with a two-week training plan. For the first week, we give them the raw level-one programming course and operations so that they can walk away and be able to program and utilize the equipment. eir operators know how to use the review station, how to classify defects; their program- mers know how to create a solid program. Aer that, we give them some time to really get to know the system and do some program- ming. ey generate a lot of questions as they go about this; they will run into some difficul- ties, and they'll have questions about things that we hadn't covered yet, because there's just We give them the whole overview of all those areas, but the majority of time is spent on programming and operation with the AOI. David Nemeth