Issue link: https://iconnect007.uberflip.com/i/1491409
50 SMT007 MAGAZINE I FEBRUARY 2023 so many options. at's why we come back several weeks later, go through their ques- tions, and help them dive deeper into the algo- rithms that we didn't get into before. We give them the skills up front so they can drive it. When we come back later they can really put it around the track. at's the plan. It's about a two-week implementation for an AOI, but for most of our SPI customers, we're done aer that week and they're good to go. ey may have some additional questions later, but that's generally the plan for those two platforms. Johnson: It sounds like, especially for a new cus- tomer, that set of documentation you prepare for them—the pre-installed worksheets, check- lists, and such—is extremely valuable for them. Nemeth: It is, but it still generates a lot of questions. Sometimes it might be multiple machines and offline programming station, or multiple review stations. I want to have a meeting with the customer to ask, "What do you really want to do? How do you want to go about this?" You're not going to just buy a brand new AOI and replace your existing one the same week you take the old one offline. Generally, you want to do some programming, build your library, get your people familiar and comfortable with the tools so that you can move it in line and then utilize it for produc- tion. SPI doesn't normally require that; we can usually get that machine in line with them, get them comfortable with it. We can leave it. We put it in line, walk away, and they're functional. AOI can be that way too, but it requires a lot more commitment from the customer. at's where it comes down to having a champion, having someone or two people really focused on learning the system and taking ownership. Koh Young Programmer Requirements