Issue link: https://iconnect007.uberflip.com/i/1497518
26 PCB007 MAGAZINE I APRIL 2023 friendships that work. In this hybrid/virtual world, we have to work even harder to make sure people have the type of contact that builds those relationships. Next, we must make sure that every leader in the organization is leading in a way that people won't want to leave. If you have leaders who are not good leaders of people, you have to know. I always say to coach them up or coach them to another assignment because the leader is even more important now in keeping people. e other thing is that many younger employees are thinking immediately at a faster pace about the next thing, so you have to make sure it's clear to them what the opportunities are and the process to get to those opportuni- ties, because they want to be very active. ey don't want to just sit around and wait and hope that two years down the road you notice them. Find out what their career goals are and help them see a path to whatever that goal is in your organization. I think those are some of the most important things. I know this is a big question, but how does someone become a better leader, role model, or ambassador to a new employee? ere are three things that come to mind. First, make sure you get to know who this person is. ere's some really fascinating research that one of the best predictors of someone being engaged at work is feeling that their leader knows them as a human being, and studies show that more and more people want to bring their whole self to work: their hobbies, fam- ily, dreams, hopes—the things they love about themselves and the world. Take the time to really get to know who they are, and stay con- nected. Second, get to know their purpose. What gets them up in the morning? Where does meaning come from in their work? is helps you recognize what they value when you see them living the thing that gets them up in the morning. No matter what their job is, every- one has a purpose, something that gives them meaning. Finally, get to know what their goals are. Tell them, "I know you may not be here for a lifetime but how can I help you achieve your lifetime goals while you're here?" at means being a mentor and getting an interest in what they're trying to achieve. Great advice John. Thank you so much. I really appreciate your words today. You're welcome. ank you. PCB007 John Izzo Find out what their career goals are and help them see a path to what- ever that goal is in your organization.