Issue link: https://iconnect007.uberflip.com/i/1509873
40 PCB007 MAGAZINE I OCTOBER 2023 strive to improve ourselves. We've used this system for at least five years. Customers are extremely happy with it because we don't only deliver reports; we also deliver a quotation. At more than 30 pages, the reports are very com- prehensive. Dack: Is your Ucamco system automated? Yes. It's a fairly simple process. It takes a few minutes, I believe, to generate a report. Our engineering team has a look at the report before we start working on the quotation, making sure everything is noted, and eventu- ally having a technical description for the cus- tomer if there was a big issue. It's a system that works great for us. We have partners in many different coun- tries, and our customers need quotations within 24 hours; with this system, we make our own quotations internally. We don't rely on petitions from different board houses. We do our own quotes. Because we're oen in the same time zone as our cus- tomers, we can get inquiries in the morning and have quotations ready for customers same day. Andy Shaughnessy: What advice would you give to fabricators who are having issues with reliability? It's fairly simple: Take your time and do the work. Perform design reviews, DFM checks, and inspections. As I said, we have a double inspection process. Select the right partner for you and your technologies. ere are thou- sands of board houses around the globe spe- cializing in specific technologies. Dack: Thanks so much, Marc. This has been great. ank you. I enjoyed it. PCB007 icape-group.com