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80 The PCB Design Magazine • October 2017 Application Engineer The application engineer is the first contact for our customers who have technical questions or issues with our product. We value our customers and wish to provide them with highest quality of technical support. Key Responsibilities: • Support customer base through a variety of mediums • Log, troubleshoot, and provide overall escalation management and technical solutions • Create various types of topic based content, such as online help, online user guides, video tutorials, knowledge base articles, quick start guides and more • Distill complex technical information into actionable knowledge that users can understand and apply • Continually develop and maintain product knowledge Requirements: • Understanding of EDA electronic design software, schematic capture and PCB layout software • Bachelor's degree in electronics engineering or equivalent experience • Sales engineering and/or support engineering experience • Circuit simulation and/or signal integrity experience • Understanding of ECAD/ MCAD market segments • Understanding of micro controllers, SoC architecture and embedded systems market • Database experience preferred (i.e., MySQL, PostgreSQL, Microsoft Access, SQL, Server, FileMaker, Oracle, Sybase, dBASE, Clipper, FoxPro) etc. • Experience with PLM/PDM/MRP/ERP software (Program Lifecycle Management) preferred • Salesforce experience a plus Salary based upon experience. Comprehensive benefits package and 401k plan. Openings in USA, UK, and Germany. For more information, contact Altium. Field Service Technician Chemcut, a leading manufacturer of wet- processing equipment for the manufacture of printed circuit boards for more than 60 years, is seeking a high-quality field service techni- cian. This position will require extensive trav- el, including overseas. Job responsibilities include: • Installing and testing Chemcut equipment at the customer's location • Training customers for proper operation and maintenance • Providing technical support for problems by diagnosing and repairing mechanical and electrical malfunctions • Filling out and submitting service call paperwork completely, accurately and in a timely fashion • Preparing quotes to modify, rebuild, and/or repair Chemcut equipment Requirements: • Associates degree or trade school degree, or four years equivalent HVAC/industrial equipment technical experience • Strong mechanical aptitude and electrical knowledge, along with the ability to troubleshoot PLC control • Experience with single and three-phase power, low-voltage control circuits and knowledge of AC and DC drives are desirable extra skills To apply for this position, please apply to Mike Burke, or call 814-272-2800.