PCB007 Magazine

High Per formance Coatings for the Electronics Industry www.electrapolymers.com Soldermask for the Digital Era Soldermask for the Digital Era • Electrajet ® InkJet • EMP110 Direct Image Exposure Visit us at IPC APEX - Booth 410

• Cover
• Featured Content — Who is Your Customer?
• Additional Content
• Column — Everyone is a Customer; Everyone is a Supplier
• Feature — Defining Customer-Supplier Relationships and Customer Satisfaction
• Feature — Communications: Bridging the Customer-Supplier Gap
• Supply Line Highlights
• Feature Column — Invited Guests to the Party
• Feature — Understanding Your Customers
• Short — Flexible, Water-Repellent Graphene Circuits for Washable Electronics
• Feature — One Great Customer Service Story
• Feature Column — Who is Your Customer?
• Short — Shape-shifting Organic Crystals Use Memory to Improve Plastic Electronics
• Electronic Industry News and Market Highlights
• Feature Column — Who is the Customer?
• Feature Column — Defining Your Customer
• Feature Interview — Catching up with Dan Thau of Millennium Circuits Limited
• MilAero Highlights
• Column — IPC 6012-DA Revisions: The Approach to Cleanliness, Thickness, Inspection, and Wicking
• Column — Surface Preparation and Cleaning, Part 1
• Book Recommendation — Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants
• Column — Skilled Talent: Can We Meet Rising Demand?
• Short — DARPA's Hallmark Seeks to Revolutionize U.S. Space Enterprise Command and Control
• Top 10 Recent Highlights from PCB007
• Career Opportunities Section
• Events Calendar
• Advertiser Index and Masthead
• Back Cover