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OCTOBER 2020 I SMT007 MAGAZINE 87 completed, then the supplier can provide peri- odic updates—usually monthly or quarterly— of new performance data. The data can be trended to monitor improvements over time. The qualification team should review the data provided by the supplier to determine the adequacy and assess qualification risk. This document should then be retained in the file as a quality record for supplier qualification before the supplier is added to the AVL. SMT007 References 1. D. Banister-Hazama, J. Moreci, & K. England, "Increase project team effectiveness: step-by-step," PMI® Global Congress 2012—North America, Vancouver, British Colum- bia, Canada. Newtown Square, PA: Project Management Institute, 2012. 2. ISO, "ISO 31000:2018(en): Risk management—Guide- lines." Alfred Macha is the president of AMT Partners. He can be reached at To read past columns or contact Macha, click here. remotely. Table 2 provides guidance on how to set up a process effectiveness qualification plan. The requirement is for the supplier to complete this table and provide periodic reports to demon- strate effectiveness for the agreed-upon mea- surements. This plan allows customers to assess risk and monitor the performance of key suppliers. Every item provided below should have a defined measurement target and frequency of when this measure is taken and reported. Include an evaluation section for each line item to assess the ability of the supplier to pro- vide this data periodically and the results to the plan. The expectation is for the supplier to pro- vide historical performance data of product lines similar to what they will be providing you as a new customer. This data will serve as a baseline to compare to how the supplier performs to your product requirements in the future against baseline measurements estab- lished in Table 2. Once the process effectiveness plan has been Table 2: How to set up a process effectiveness qualification plan.

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