Issue link: https://iconnect007.uberflip.com/i/1011746
12 PCB007 MAGAZINE I AUGUST 2018 Feature by the I-Connect007 Editorial Team For our experts meeting on this month's theme of reliability, we reached out to Colo- nial Circuits and asked them to participate in a conference call with our I-Connect007 edi- torial team consisting of Dan Feinberg, Andy Shaughnessy, Patty Goldman, and Happy Holden. Joining the call from Colonial Circuits was Mark Osborn, president and CEO, Kevin Knapp, quality manager, and Rodney Krick, manufacturing manager. Dan Feinberg: Gentlemen, we really appreci- ate your participation. Mark, you and I have talked about the optimism of the industry with things that are going within it. There seems to be more optimism and general optimism in business that I've seen perhaps since the late '60s, early '70s. Mark Osborn: I agree. We saw a slight dip in business last year, mainly because a key customer's program ended. The new design switched from rigid to flex, and due to the quantity needed, the customer required the flex to be supplied on reels, something we are unable to do. Fortunately, today's market is one where new opportunities are presenting themselves daily. Feinberg: That's great to hear. You never like to turn work away. Patty Goldman: Does that mean you can kind of pick and choose your customers now? Osborn: We're getting quite a mix from the same customer. It's the technology that's tak- ing so much time to fabricate. Feinberg: Mark, I know you have had some is- sues with regard to reliability and materials, as well as counterfeit components. So, my ques- tion for you is, what reliability trends are you seeing regarding requirements from custom- ers, especially over the last few years? Kevin Knapp: I'm in the quality world here. We're seeing a lot of dimensions going out