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FEBRUARY 2019 I SMT007 MAGAZINE 89 Career Opportunities Service Engineer USA Limata GmbH, a provider of direct imaging system solutions for the global PCB man- ufacturing industry and adjacent markets, is looking for qualified candidates to fulfill the role of service engineer in the United States. Duties: • Assemble, install, service, and maintain our products • Inspect the unit towards operating conditions • Solve technical problems on-site • Resolve problems with our customers and technical department • Ability to support our customers in all technical questions Qualifications: • Proven experience in microelectronics is preferred • Willingness to travel • Strong verbal and written communication skills To be part of our team, please click below and send your resume to Technical Service Rep Waterbury, CT Do you have what it takes? MacDermid Alpha Elec- tronics Solutions is a leading supplier of specialty chemicals, providing application-specific solutions and unsurpassed technical support. The position of the Technical Service Rep will be re- sponsible for day to day support for fabricators using MacDermid Alpha's chemical products. The position requires a proactive self-starter that can work close- ly and independently with customers, sales group and management to ensure that customer expecta- tions and company interests are served. • Have a thorough understanding of the overall PCB business, and specifics in wet processing areas. • Prepare action plans for identification of root cause of customer process issues. • Provide feedback to management regarding performance. • Creates and conducts customer technical presentations. • Develop technical strategy for customers. • Possess the ability to calm difficult situations with customers, initiate a step by step plan, and involve other technical help quickly to find resolution. Hiring Profile • Bachelor's Degree or 5-7 years' job related experience. • Strong understanding of chemistry and chemical interaction within PCB manufacturing • Excellent written and oral communication skills. • Strong track record of navigating technically through complex organizations. • Extensive experience in all aspects of Customer Relationship Management. • Willingness to travel.

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