Issue link: https://iconnect007.uberflip.com/i/1078362
FEBRUARY 2019 I SMT007 MAGAZINE 89 Career Opportunities Service Engineer USA Limata GmbH, a provider of direct imaging system solutions for the global PCB man- ufacturing industry and adjacent markets, is looking for qualified candidates to fulfill the role of service engineer in the United States. Duties: • Assemble, install, service, and maintain our products • Inspect the unit towards operating conditions • Solve technical problems on-site • Resolve problems with our customers and technical department • Ability to support our customers in all technical questions Qualifications: • Proven experience in microelectronics is preferred • Willingness to travel • Strong verbal and written communication skills To be part of our team, please click below and send your resume to karriere@limata.de. Technical Service Rep Waterbury, CT Do you have what it takes? MacDermid Alpha Elec- tronics Solutions is a leading supplier of specialty chemicals, providing application-specific solutions and unsurpassed technical support. The position of the Technical Service Rep will be re- sponsible for day to day support for fabricators using MacDermid Alpha's chemical products. The position requires a proactive self-starter that can work close- ly and independently with customers, sales group and management to ensure that customer expecta- tions and company interests are served. • Have a thorough understanding of the overall PCB business, and specifics in wet processing areas. • Prepare action plans for identification of root cause of customer process issues. • Provide feedback to management regarding performance. • Creates and conducts customer technical presentations. • Develop technical strategy for customers. • Possess the ability to calm difficult situations with customers, initiate a step by step plan, and involve other technical help quickly to find resolution. Hiring Profile • Bachelor's Degree or 5-7 years' job related experience. • Strong understanding of chemistry and chemical interaction within PCB manufacturing • Excellent written and oral communication skills. • Strong track record of navigating technically through complex organizations. • Extensive experience in all aspects of Customer Relationship Management. • Willingness to travel.