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FEBRUARY 2019 I DESIGN007 MAGAZINE 71 Career Opportunities Technical Service Rep Waterbury, CT Do you have what it takes? MacDermid Alpha Elec- tronics Solutions is a leading supplier of specialty chemicals, providing application-specific solutions and unsurpassed technical support. The position of the Technical Service Rep will be responsible for day-to-day support for fabricators using MacDermid Alpha's chemical products. The position requires a proactive self-starter that can work closely and independently with customers, the sales group and management to ensure that customer expecta- tions and company interests are served. • Have a thorough understanding of the overall PCB business, and specifics in wet processing areas. • Prepare action plans for identification of root cause of customer process issues. • Provide feedback to management regarding performance. • Create and conduct customer technical presentations. • Develop technical strategy for customers. • Possess the ability to calm difficult situations with customers, initiate a step-by-step plan, and involve other technical help quickly to find resolution. Hiring Profile • Bachelor's Degree or 5-7 years' job related experience. • Strong understanding of chemistry and chemical interaction within PCB manufacturing. • Excellent written and oral communication skills. • Strong track record of navigating technically through complex organizations. • Extensive experience in all aspects of Customer Relationship Management. • Willingness to travel. Service Engineer Reflow Soldering Systems (m/f) To strengthen our service team at Rehm Thermal Systems llc. in Roswell, Georgia, we are seeking can- didates to fill the position of Service Engineer – Reflow Soldering Systems. Your area of responsibility: • Installation of Rehm reflow soldering systems at the customers' site • Maintenance and repair work as well as technical service for our customers in the USA and Mexico • Execution of machine training Your profile: • Completed education studies as an engineer in the field of electrical engineering/mechatronics or comparable education (m/f) • Basic and specialist knowledge in the field of electronics and electrical engineering/ mechatronics • High willingness to travel and have flexible employment • Service-oriented and like to work independently We offer: • Performance-oriented, attractive compensation • Comprehensive training • A safe workplace in one successful group of companies • Self-responsibility and leeway Please send application documents online to Natalie Werner at n.werner@rehm-group.com.