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Page 48 of 149

APRIL 2020 I PCB007 MAGAZINE 49 Valued Customers and Partners, Concerned Employees and Family Members March 26, 2020: Singapore/Hamburg Germany Thank you for your continued loyalty and support, even during these uncertain times, our thoughts go out to all of you who have been affected by this unprecedented situation. In light of the COVID-19 pandemic, Gardien has taken—and continues to take—serious measures at both the national and international levels. Our primary concern continues to be the health and safety of colleagues and their families, customers, our business partners, and the local communities. All public health measures advised by governments are being followed in support of efforts to contain the spread of the virus in all our locations, and we are complying with local advice in order to safe- guard the health of staff, customers and the wider community. Gardien operates 19 service centres in six countries (Germany, USA, Canada, Japan, China, and Taiwan), and we are closely monitoring the pandemic situation in each of these regions and tak- ing immediate and necessary steps in assuring the safety of our workforce, their families, and our customers and partners. As of now, Gardien remains operational across all its 19 centres to support our customers by following the protocols directed by local authorities in that particular region. With valuable lessons learned from China, Gardien is also aligning its strategy to minimize the risk of this pandemic. As the COVID-19 pandemic escalates, Gardien will endeavour to respond in an efficient manner as possible, whilst maintaining high performance of its services to ensure timely deliveries to our valued custom- ers and business partners. The Gardien Group welcomes the efforts of local authorities to coordinate a common response, reinforce public health safety measures, and minimize the socioeconomic impact. We follow the following measures taken by every local authority to minimize the spread of the coronavirus infection: ● • Social distancing ● • Encouraging sick employees to stay home ● • Encouraging employees to take safety precautions ● • Thorough employee screening ● • Perform workspace cleaning ● • Ceasing travel and external customer visits Due to the continuously evolving spread of this pandemic, Gardien may be required to close individu- al service centres, depending on the national/international mandates. We will be in close contact with our local customers, and any queries will be answered by the local service centre. In the meantime, we would like to take this opportunity to thank you personally for your support. As many wise people have commented lately, we will come through this if we pull together. We look forward to better times ahead. Sincerely, Roland Valentini COO Gardien Group

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