Issue link: https://iconnect007.uberflip.com/i/1259453
4 PCB007 MAGAZINE I JUNE 2020 FEATURES: Lessons Learned From Past Applications of TQM Interview with Dan Feinberg Focus on the Impact of Data Interview with Dana Korf Emotional Manufacturing Intelligence Interview with Steve Williams W. Edwards Deming's Lost Chapters Recovered by Happy Holden FEATURE COLUMN: The Importance of Quality Management by Didrik Bech JUNE 2020 • FEATURED CONTENT All of the 12 people on the front cover this month were influential in promoting total quality manage- ment. TQM is a business management methodology where employees are empowered to improve processes—and therefore, product quality—continuously. In this issue, we discuss TQM as a means to manage change and continuous improvement in your business. Are We Back to TQM? 10 22 30 36 46 10 30 22 36 46