Issue link: https://iconnect007.uberflip.com/i/1265351
48 SMT007 MAGAZINE I JULY 2020 etc., did as many things as they could locally to optimize those processes. But there was no one person who was looking over how all of those manufacturing cells were performing in contrast to one another and trying to figure out if there was a better recipe for processes, peo- ple, and technologies to be deployed that every cell could benefit from. We set up a global process engineering func- tion where we took who we believed were the subject-matter experts from wherever they were around the globe. This is truly how it worked; on Friday, Juan in Monterrey, Mex- ico, was responsible for that location's PCB assembly capability. Coming into this organi- zation as a global process owner on Monday, he was suddenly responsible for improving the capability of six PCB assembly locations around the globe. Here again, we had to guard against the possible reactions of, "Is somebody else's good news bad news for me?" So, we began to deploy these resources in a fashion that was anything but judgmental or punitive; they were sincerely helpful and incremental to advancing all those sites' process capabilities. Quickly, the reservations dropped. We cre- ated a transparent view of data across the globe. Everybody could see how everybody else was performing. There were no walls any- more, and all the meaningful performance data was transformed to be consistent. It was digi- tally enabled, so it was accurate and available in real-time, and we had analytics that were irrefutable, professing, "If you do this, that will be the result." It wasn't just descriptive ana- lytics we were leveraging anymore; it became much more about predictive and prescrip- tive insights being gleaned. That allowed one process after another to be deployed globally with more capabilities, and the level of perfor- mance rose for everybody over time. That cre- ated confidence in the people who were watch- ing this happen that these changes were truly a good thing. At Rockwell, our job is to expand human possibility. When people begin to feel that in a Rockwell Automation's global headquarters in Milwaukee, WI.