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96 SMT007 MAGAZINE I NOVEMBER 2020 Career Opportunities We have a great opportunity at Ventec's Elk Grove Village facility to join our customer services team as a customer service representative (CSR) to act as a customer liaison, manage incoming orders, order entry into ERP system, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. As a CSR, you will provide a two-way channel of technical communication between Ventec's global manufactur- ing facilities and North American customers to ensure excellent service standards, efficient customer inquiry response, and consistent highest customer satisfaction. Skills and abilities required for the role: • Proven B2B customer support experience or experience as a client service representative • Strong skill set in Excel, Word, and Outlook for effective communication • Strong phone contact handling skills and active listening • Customer orientation and ability to adapt/respond to different types of characters • Excellent communication and presentation skills • Ability to multi-task, prioritize, and manage time effectively • High-school degree What's on Offer: • Excellent salary & benefits commensurate with experience This is a fantastic opportunity to become part of a suc- cessful brand and leading team with excellent benefits. Please forward your resume to and mention "Customer Service Representative— Chicago" in the subject line. Customer Service Rep. Near Chicago, USA SMT Operator Hatboro, PA Manncorp, a leader in the electronics assembly indus- try, is looking for a surface-mount technology (SMT) operator to join their growing team in Hatboro, PA! The SMT operator will be part of a collaborative team and operate the latest Manncorp equipment in our brand-new demonstration center. Duties and Responsibilities: • Set up and operate automated SMT assembly equipment • Prepare component kits for manufacturing • Perform visual inspection of SMT assembly • Participate in directing the expansion and further development of our SMT capabilities • Some mechanical assembly of lighting fixtures • Assist Manncorp sales with customer demos Requirements and Qualifications: • Prior experience with SMT equipment or equiva- lent technical degree preferred; will consider recent graduates or those new to the industry • Windows computer knowledge required • Strong mechanical and electrical trouble- shooting skills • Experience programming machinery or demonstrated willingness to learn • Positive self-starter attitude with a good work ethic • Ability to work with minimal supervision • Ability to lift up to 50 lbs. repetitively We Offer: • Competitive pay • Medical and dental insurance • Retirement fund matching • Continued training as the industry develops

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