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4 SMT007 MAGAZINE I JANUARY 2021 X = X c – 1 Continuous improvement not only can improve the targeted process, but often results in additional hidden benefits. Moreover, continuous improvement need not be a large project; numerous small improvements can snowball into large gains. In this issue, we launch our year exploring continuous improvement. Continuous Improvement: As Simple as X = X c – 1 Interview with Ron Lasky 5 Keys to Smart Process Success by Steve Williams 2021: The Year of X = X c – 1 by Nolan Johnson The Skilled Worker by Leo Lambert FEATURE COLUMN: X = X c – 1: A Year of Continuous Improvement by Nolan Johnson 10 16 22 36 8 JANUARY 2021 • FEATURED CONTENT 22 10 36

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