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72 SMT007 MAGAZINE I AUGUST 2022 Editor's note: Indium Corporation's Ron Lasky continues this series of columns about Maggie Benson, a fictional character, to demonstrate continuous improvement and education in SMT assembly. Maggie Benson and her fiancé John were relaxing at the grill at the Woodstock Country Club with their mentor, Ivy University's Pro- fessor Patty Coleman, and her husband Rob. As usual, Maggie and John were bested at golf by Patty and Rob. "Maggie, John, thanks for giving us a tour of the vastly improved Ivy-Benson Electron- ics yesterday," Patty began. "e change seems miraculous." "I agree," Rob chimed in. "e improved facilities and the change in the workers are Teaching About Solder Paste impressive. Especially the workers—they seemed so enthusiastic and committed." "Well, the improvement in the facilities is something easy to understand," Patty said. "You invested a lot of money and sweat equity to bring the facilities up to date. But what caused the change in the workers?" "We couldn't understand it either," John answered. "Our training program and paying for college courses are partly responsible, but we were missing something." "en it became obvious that part of the magic was one young couple," Maggie added. Maggie and John then proceeded to tell the story of Andy and Sue. ey explained that Andy and Sue's newfound passion for learning and self-improvement was contagious. "What was really interesting is that both of Maggie Benson's Journey by Dr. Ronald C. Lasky, INDIUM CORPORATION