64 SMT007 MAGAZINE I JULY 2023
Being good enough is no longer enough. As the market becomes more com-
petitive, the demand for great customer service increases. We are no longer
competing with rival companies in our own field; we are up against the best in
the world. Here are three tools we use to deliver the best customer service.
The Printed Circuit
Assembler's Guide
to...™ Process Control,
brought to you by
GEN3 Systems and
I-007eBooks, tackles
critical aspects related
to process control and
the role of the SEC
test in maintaining and
providing objective
evidence.
Now available on Spotify,
Episode 3 of I-Connect007's
new podcast, On the Line
with… features an interview
with Mark Laing, business
development manager for
digital industries software
at Siemens. Laing discusses the role of
electronics in achieving sustainability. Not
only does the electronics industry have a
primary role to play here, but it also contrib-
utes by creating products which enable
other industries to monitor and optimize
their sustainability practices.
Standard of Excellence: Three Tools to Deliver Great
Customer Service
Latest I-007eBook from GEN3
Focuses on Process Control
Mark Laing Talks 'Sustainability
in Manufacturing'
TOP TEN
EDITOR'S
PICKS
Koh Young announced it proudly revealed its expanded
facility in Penang, Malaysia to further cement its market-
leading position by offering more space to experience its
many different award-winning inspection machines and
smart factory solutions available.
Koh Young Southeast Asia Unveils
Expanded Offices in Penang, Malaysia
Anaya Vardya
