IPC International Community magazine an association member publication
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IPC COMMUNITY 47 WINTER 2024 What are the day-to-day operations like at your company? What are the main goals and objectives you set out to achieve daily? Rob Doucette: At BOSTONtec, our teams collaborate seamlessly to fulfill our primary objective: meeting the unique requirements of our customers. With a steady stream of leads flowing through our website, phones, and channel partners, our regional sales man- agers engage with dealers and potential end users to gain deeper insights into their spe- cific applications. Should the application be straightforward, our sales managers will use our configuration tool to develop a worksta- tion design. For projects that involve customization, our experienced applications engineers step in with concept drawings to help customers visu- alize their options. Once the concept receives approval and the purchase order is finalized, our engineers transform the concept into a detailed design, which is then handed over to our manufacturing team for production. What's the biggest challenge facing the wire harness industry today? What will be the challenges in 10 years? The cable and wiring harness industry plays a crucial role in various sectors, such as auto- motive, aerospace, medical, and telecommu- nications. These are all undergoing rapid and constant changes. We think the industry's biggest challenge today is creating increasingly customized and complex solutions to meet the specific and ever-evolving needs of customers. In 10 years, the cable and wiring harness industry will likely face new challenges from technological advancements and unpredict- able market conditions. These challenges could bring both opportunities and threats. It will be crucial for everyone involved in the industry to adapt to changing customer expectations and requirements. To remain relevant and competitive, we must invest more in research and develop- ment, automation, digitalization, and cus- tomer service.