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while at the same time educat- ing them with adequate informa- tion so that they can create their vision. You can start small by doing something that you can do, and it's possible to be done in a timely and cost-efficient manner. Then, you will have the backbone needed for the development of the system toward a full digital transformation and smart manu- facturing in the future. If I have multiple locations, how are my factories communicating with each other, and how is that data being utilized? A significant portion of our custom- ers have multiple factories, and MES is like any piece of software. You'll need updates and new ver- sions, etc. The platform that we have basically captures all the data, and this can be done at the local or the enterprise level. Your plants may be quite differ- ent, running different versions of things and having slightly differ- ent equipment in Plant A vs. Plant B or C. We need to deal with these first from an organizational perspec- tive, trying to standardize as much as possible with a concept that we call the Center of Excellence. This concept is related not only to the system but also to the busi- ness or organization/plant pro- cesses to ensure a certain level of standardization and stabilization. The other thing is the enter- prise data. With the concept that we have, which is not related to a specific database or site, our common data model allows you to streamline the data. Even if you have various versions and differ- ent MES systems across multiple plants, the key is to standardize and organize the data into a uni- form format. This involves map- ping the diverse information from each site into a single location. This process is where the enter- prise data model plays a cru- cial role. This is a game changer because with the same data for- mat, independent of the version or even of the system behind the data, the project activities can now be compared, resulting in a much leaner execution, or imple- mentation of analytics proce- dures across facilities and loca- tions. That's a very big deal. tion by ensuring that the system sustainability rules and mecha- nisms are enforced. That is, how MES can contribute to a sys- tem of sustainability. Then, from a machine perspective, I now have my machine that consumes much more energy than my other machine, but actually, it's much faster and overall requires less energy per unit. That is the tan- gible sustainability of natural resources. So, it's not only selecting energy efficient things, as this example proves, but it is also ensuring that all the other factors and components are there so that, in the end, the sustainabil- ity equation you put into place is being maintained. How does Critical Manufac- turing work with a customer to bring an MES to their factory? Understanding the customer's needs—their pain points—is an important aspect because we can offer solutions with a high degree of flexibility. We have mul- tiple components and capabil- ities that navigate around MES and this digital transformation concept, parts of our MES puz- zle. We need to clearly under- stand which pieces we need to start using to build a customer's project in accordance with their vision and needs. We need to be realistic. Although we have the necessary means and capabilities to go fully automated, not everyone is prepared for this journey. Many of them are just starting to embark on it. We need to go step by step and have an approach that is reasonable for the organization