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May 2017 • The PCB Magazine 103 SALES ACCOUNT MANAGER This is a direct sales position responsible for creating and growing a base of customers. The account manager is in charge of finding and qualifying customers while promoting Lenthor's capabilities to the customer through telephone calls, customer visits and use of electronic com- munications. Experience with military and med- ical PWB/PWA a definite plus. Each account manager is responsible for meeting a dollar lev- el of sales per month and is compensated with salary and a sales commission plan. Duties include: • Marketing research to identify target customers. • Initial customer contact (cold calling). • Identifying the person(s) responsible for purchasing flexible circuits. • Exploring the customer's needs that fit our capabilities in terms of: - Market and product - Circuit types used - Quantity and delivery requirements - Competitive influences - Philosophies and finance - Quoting and closing orders - Bonding • Submitting quotes and sales orders. • Providing ongoing service to the customer. • Problem solving • Developing customer information profiles. • Developing long-term customer strategies to increase business. • Participate in quality/production meetings. • Assist in customer quality surveys. • Knowledgeably respond to non-routine or critical conditions and situations. Competitive salaries based on experience, comprehensive health benefits package and 401(k) Plan. Click here to apply PROCESS ENGINEER Responsible for developing and optimizing Len- thor's manufacturing processes from start up to implementation, reducing cost, improving sustain- ability and continuous improvement. Duties include but are not limited to: • Participate in the evaluation of processes, new equipment, facility improvements and procedures. • Improve process capability, yields, costs and production volume while maintaining safety and improving quality standards. • Assist in employee training and certification. • Work with customers in developing cost effective production processes. • Engage suppliers in quality improvements and process control issues as required. • Generate process control plan for manufacturing processes and identify opportunities for capability or process improvement. • Participate in FMEA activities as required. • Create detailed plans for IQ, OQ, PQ and maintain validated states as required. • Participate in existing change control mechanisms such as ECO's and PCR's. • Perform defect reduction analysis and activities. • Participate in technology roadmap planning. • Participate in new materials, processing or other developments as required. Experience & Education: • BS degree in Engineering • 2-5 years of proven work experience • Excellent technical skills Competitive salaries based on experience, com - prehensive health benefits package, 401(k) and Quarterly Gain Sharing bonus available to eligible employees. Click here to apply