Issue link: https://iconnect007.uberflip.com/i/935136
62 SMT007 MAGAZINE I FEBRUARY 2018 Feature Interview by Stephen Las Marias I-CONNECT007 Vexos Inc. is a full service, high-mix, low- to mid-volume electronics manufacturing service (EMS) provider with a proven track record of supplying state-of-the-art engineered product solutions to a diverse group of OEMs and other product-based companies. The company prides itself in offering its customers local service, with a global footprint to accommodate any of their product/assembly needs—from PCBs and custom electro-mechanical components to EMS. In an interview with SMT007 Magazine, Greg Hebson, global director for strategic accounts at Vexos, speaks about working closely and growing with customers, as well as ensuring total customer satisfaction. Stephen Las Marias: Greg, what challenges are your customers facing? Greg Hebson: One of our ongoing concerns based on the market is extended lead times for electronic components and best managing material availability as required for both our sustaining products as well as new program introductions. The more visibility that our customers can provide, all the better. Having a rolling forecast that is updated on a frequent basis provides significant value in managing the material pipeline as necessary to support the product build schedules as needed. Many of our customers currently offer this type of forecast planning horizon, which provides significant benefits for all involved. Significant focus is being provided to support our ongoing customer demand needs. We strongly encourage our customers to provide a rolling demand plan with a planning hori- zon of six to 12 months for our ongoing mate- rial planning. Ongoing communications is critically important to ensure that actions are being taken to support our customers produc- tion needs Las Marias: What are the major drivers for growth for your company? Hebson: We look to continued growth by supporting our current customers and meet-