Issue link: https://iconnect007.uberflip.com/i/950499
MARCH 2018 I PCB007 MAGAZINE 93 Career Opportunities Application Engineer The application engineer is the first contact for our customers who have technical questions or issues with our product. We value our customers and wish to provide them with highest quality of technical support. Key Responsibilities: • Support customer base through a variety of mediums • Log, troubleshoot, and provide overall escalation management and technical solutions • Create various types of topic based content, such as online help, online user guides, video tutorials, knowledge base articles, quick start guides and more • Distill complex technical information into actionable knowledge that users can understand and apply • Continually develop and maintain product knowledge Requirements: • Understanding of EDA electronic design software, schematic capture and PCB layout software • Bachelor's degree in electronics engineering or equivalent experience • Sales engineering and/or support engineering experience • Circuit simulation and/or signal integrity experience • Understanding of ECAD/ MCAD market segments • Understanding of micro controllers, SoC architecture and embedded systems market • Database experience preferred (i.e., MySQL, PostgreSQL, Microsoft Access, SQL, Server, FileMaker, Oracle, Sybase, dBASE, Clipper, FoxPro) etc. • Experience with PLM/PDM/MRP/ERP software (Program Lifecycle Management) preferred • Salesforce experience a plus Salary based upon experience. Comprehensive benefits package and 401k plan. Openings in USA, UK, and Germany. For more information, contact Altium. PCB Process Planner Accurate Circuit Engineering (ACE) is an ISO 9001:2000 certified manufacturer of high-quality PCB prototypes and low-volume production for companies who demand the highest quality in the shortest time possible. ACE is seeking a skilled individual to join our team as a PCB process planner. Responsibilities will include: • Planning job travelers based on job release, customer purchasing order, drawings and data files and file upon completion • Contacting customer for any discrepancies found in data during planning and CAM stage • Consulting with director of engineering regarding technical difficulties raised by particular jobs • Informing production manager of special material requirements and quick-turn scheduling • Generating job material requirement slip and verify with shear clerk materials availability • Maintaining and updating customer revisions of specifications, drawings, etc. • Acting as point of contact for customer technical inquiries Candidate should have knowledge of PCB specifications and fabrication techniques. They should also possess good communication and interpersonal skills for interfacing with custom - ers. Math and technical skills are a must as well as the ability to use office equipment including computers, printers, scanners, etc. This position requires 3 years of experience in PCB planning and a high school level or higher education.