Issue link: https://iconnect007.uberflip.com/i/989774
90 SMT007 MAGAZINE I JUNE 2018 Career Opportunities Technical Service Rep, North East Do you have what it takes? MacDermid Enthone Electronics Solutions is a leading supplier of specialty chemicals, providing application-specific solutions and unsur- passed technical support. The position of the Technical Service Rep will be responsible for day-to-day support for fabricators using MacDermid Enthone's chemical products. The position requires a proactive self-starter who can work closely and independently with customers, sales group members and management to ensure that customer expectations and company interests are served. • Thoroughly understand the overall PCB business, and specifics in wet processing areas • Prepare action plans for identification of root cause of customer process issues • Provide feedback to management regarding performance • Create and conduct customer technical presentations • Develop technical strategy for customers • Possess the ability to calm difficult situations with customers, initiate a step by step plan, and involve other technical help quickly to find resolution Hiring Profile • Bachelor's Degree or 5–7 years' job-related experience • Strong understanding of chemistry and chemical interaction within PCB manufacturing • Excellent written and oral communication skills • Strong track record of navigating technically through complex organizations • Extensive experience in all aspects of customer relationship management • Willingness to travel Ventec Seeking U.S. Product Manager for tec-speed Want to work for a globally successful and growing company and help drive that success? As a U.S.-based member of the product and sales team, your focus will be on Ventec's signal integrity materials, tec-speed, one of the most comprehensive range of products in high- speed/low-loss PCB material technology for high reliability and high-speed computing and storage applications. Combining your strong technical PCB manufacturing and design knowledge with commercial acumen, you will offer North American customers (OEMs, buyers, designers, reliability engineers and the people that liaise directly with the PCB manu- facturers) advice and solutions for optimum performance, quality and cost. Skills and abilities required: • Technical background in PCB manufacturing/ design • Solid understanding of signal integrity solutions • Direct sales knowledge and skills • Excellent oral and written communication skills in English • Experience in making compelling presentations to small and large audiences • Proven relationship building skills with partners and virtual teams This is a fantastic opportunity to become part of a leading brand and team, with excellent benefits. Please forward your resume to jpattie@ventec-usa.com and mention "U.S. Sales Manager—tec-speed" in the subject line.