PCB007 Magazine

PCB007-Aug2020

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AUGUST 2020 I PCB007 MAGAZINE 93 Career Opportunities MivaTek Global is adding sales, technical support and application engineers. Join a team that brings new imaging technologies to circuit fabrication and microelectronics. Applicants should have direct experience in di- rect imaging applications, complex machine repair and/or customer support for the printed circuit board or microelectronic markets. Positions typically require regional and/or air travel. Full time and/or contractor positions are available. Contact HR@MivaTek.Global for additional information. MivaTek Global: We Are Growing! We have a great opportunity at Ventec's Elk Grove Village facility to join our customer services team as a custom- er service representative (CSR) to act as a customer liai- son, manage incoming orders, order entry into ERP sys- tem, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. As a CSR, you will provide a two-way channel of technical communi- cation between Ventec's global manufacturing facilities and North American customers to ensure excellent ser- vice standards, efficient customer inquiry response, and consistent highest customer satisfaction. Skills and abilities required for the role: • Proven B2B customer support experience or experience as a client service representative • Strong skill set in Excel, Word, and Outlook for effective communication • Strong phone contact handling skills and active listening • Customer orientation and ability to adapt/respond to different types of characters • Excellent communication and presentation skills • Ability to multi-task, prioritize, and manage time effectively • High-school degree What's on Offer: • Excellent salary & benefits commensurate with experience This is a fantastic opportunity to become part of a suc- cessful brand and leading team with excellent benefits. Please forward your resume to jpattie@ventec-usa.com and mention "Customer Service Representative— Chicago" in the subject line. Customer Service Rep. Near Chicago, USA

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